curl -X POST https://tawked.com/v1/partner/webhook/deliveries/7e3c5d9b-0a4f-4c1e-9b8d-2f6a1c3e5d7b/retry \
-H "Authorization: Bearer tk_partner_xxxxxxxxxxxxxxxxxxxx"const res = await fetch("https://tawked.com/v1/partner/webhook/deliveries/7e3c5d9b-0a4f-4c1e-9b8d-2f6a1c3e5d7b/retry", {
method: "POST",
headers: {
Authorization: "Bearer tk_partner_xxxxxxxxxxxxxxxxxxxx",
},
});
const data = await res.json();<?php
$curl = curl_init();
curl_setopt_array($curl, [
CURLOPT_URL => "https://tawked.com/v1/partner/webhook/deliveries/{id}/retry",
CURLOPT_RETURNTRANSFER => true,
CURLOPT_ENCODING => "",
CURLOPT_MAXREDIRS => 10,
CURLOPT_TIMEOUT => 30,
CURLOPT_HTTP_VERSION => CURL_HTTP_VERSION_1_1,
CURLOPT_CUSTOMREQUEST => "POST",
CURLOPT_HTTPHEADER => [
"Authorization: Bearer <token>"
],
]);
$response = curl_exec($curl);
$err = curl_error($curl);
curl_close($curl);
if ($err) {
echo "cURL Error #:" . $err;
} else {
echo $response;
}import requests
res = requests.post(
"https://tawked.com/v1/partner/webhook/deliveries/7e3c5d9b-0a4f-4c1e-9b8d-2f6a1c3e5d7b/retry",
headers={"Authorization": "Bearer tk_partner_xxxxxxxxxxxxxxxxxxxx"},
)
data = res.json(){
"id": "7e3c5d9b-0a4f-4c1e-9b8d-2f6a1c3e5d7b",
"event": "service.suspended",
"status": "pending",
"attempts": 5,
"last_status_code": 500,
"last_error": "http_500",
"next_attempt_at": "2026-09-26T12:00:00.000Z",
"delivered_at": null,
"created_at": "2026-09-26T10:00:00.000Z"
}{
"error": "unauthorized"
}{
"error": "ip_not_allowed"
}{
"error": "not_found"
}{
"error": "not_retryable",
"status": "delivered"
}{
"error": "too_many_requests"
}{
"error": "internal_error"
}Retry a delivery
One more attempt for a failed delivery, like the console’s retry: the delivery goes back to pending and is posted again to the URL configured now, with a fresh signature. Only a failed delivery can be retried.
curl -X POST https://tawked.com/v1/partner/webhook/deliveries/7e3c5d9b-0a4f-4c1e-9b8d-2f6a1c3e5d7b/retry \
-H "Authorization: Bearer tk_partner_xxxxxxxxxxxxxxxxxxxx"const res = await fetch("https://tawked.com/v1/partner/webhook/deliveries/7e3c5d9b-0a4f-4c1e-9b8d-2f6a1c3e5d7b/retry", {
method: "POST",
headers: {
Authorization: "Bearer tk_partner_xxxxxxxxxxxxxxxxxxxx",
},
});
const data = await res.json();<?php
$curl = curl_init();
curl_setopt_array($curl, [
CURLOPT_URL => "https://tawked.com/v1/partner/webhook/deliveries/{id}/retry",
CURLOPT_RETURNTRANSFER => true,
CURLOPT_ENCODING => "",
CURLOPT_MAXREDIRS => 10,
CURLOPT_TIMEOUT => 30,
CURLOPT_HTTP_VERSION => CURL_HTTP_VERSION_1_1,
CURLOPT_CUSTOMREQUEST => "POST",
CURLOPT_HTTPHEADER => [
"Authorization: Bearer <token>"
],
]);
$response = curl_exec($curl);
$err = curl_error($curl);
curl_close($curl);
if ($err) {
echo "cURL Error #:" . $err;
} else {
echo $response;
}import requests
res = requests.post(
"https://tawked.com/v1/partner/webhook/deliveries/7e3c5d9b-0a4f-4c1e-9b8d-2f6a1c3e5d7b/retry",
headers={"Authorization": "Bearer tk_partner_xxxxxxxxxxxxxxxxxxxx"},
)
data = res.json(){
"id": "7e3c5d9b-0a4f-4c1e-9b8d-2f6a1c3e5d7b",
"event": "service.suspended",
"status": "pending",
"attempts": 5,
"last_status_code": 500,
"last_error": "http_500",
"next_attempt_at": "2026-09-26T12:00:00.000Z",
"delivered_at": null,
"created_at": "2026-09-26T10:00:00.000Z"
}{
"error": "unauthorized"
}{
"error": "ip_not_allowed"
}{
"error": "not_found"
}{
"error": "not_retryable",
"status": "delivered"
}{
"error": "too_many_requests"
}{
"error": "internal_error"
}Authorizations
Authorization: Bearer . An application key (tk_live_, tk_test_) has full access, which covers every product and any product added later, or custom access, chosen when the key is created: one or more of the scopes verify:check, verify:send (includes verify:check), notifications:read, notifications:send (includes notifications:read), email:read, email:send (includes email:read), email:manage (includes email:send), webhooks:manage, email:inbound, notifications:templates (includes notifications:read), chat:menus, chat:attendant. No key made on the API keys page holds notifications:templates, full access included: the three template writes answer such a key 403 insufficient_scope. A connected app's key holds it. Nor chat:menus: the five conversation menu operations answer such a key 403 insufficient_scope, and a connected app's key holds it once the client approved it. Nor chat:attendant: the five auto-attendant operations answer such a key 403 insufficient_scope too, and a connected app's key holds it once the client approved it. email:manage and webhooks:manage are held only by a key someone chose them for: a full-access key, old or new, never holds them. email:inbound, which reads, deletes and forwards received e-mail, is opt-in on every key, full access included: a key holds it only when it was turned on when the key was created. A call outside the key's access answers 403 insufficient_scope and names the scope it needs in the WWW-Authenticate response header. A partner key (tk_partner_) always has full access. Whatever its access, a key is a server-side secret.
Headers
A 1 to 128 printable-ASCII key you generate, scoped to your API key. Replaying it with the same request answers the original 2xx unchanged, with the response header Idempotent-Replayed: true, and runs nothing again; the same key with another request answers 409 idempotency_key_reused, and a request still in flight 409 idempotency_in_progress. A refused request is never stored, so a corrected retry under the same key runs. Keys expire after 24 hours.
Path Parameters
The delivery id, from the deliveries list or the event feed.