curl -X PATCH https://tawked.com/v1/chat/menus/5b1d2c3e-4f5a-4b6c-8d7e-9f0a1b2c3d4e \
  -H "Authorization: Bearer tk_live_xxxxxxxxxxxxxxxxxxxx" \
  -H "Content-Type: application/json" \
  -H "Idempotency-Key: client-8841-bookings-key-2" \
  -d '{
    "url": "https://app.yourplatform.example/tawked/bookings?key=NEW_PER_CLIENT_KEY&phone={customer_phone}"
}'

const res = await fetch("https://tawked.com/v1/chat/menus/5b1d2c3e-4f5a-4b6c-8d7e-9f0a1b2c3d4e", {
  method: "PATCH",
  headers: {
    Authorization: "Bearer tk_live_xxxxxxxxxxxxxxxxxxxx",
    "Content-Type": "application/json",
    "Idempotency-Key": "client-8841-bookings-key-2",
  },
  body: JSON.stringify({
      "url": "https://app.yourplatform.example/tawked/bookings?key=NEW_PER_CLIENT_KEY&phone={customer_phone}"
  }),
});
const data = await res.json();

<?php

$curl = curl_init();

curl_setopt_array($curl, [
  CURLOPT_URL => "https://tawked.com/v1/chat/menus/{id}",
  CURLOPT_RETURNTRANSFER => true,
  CURLOPT_ENCODING => "",
  CURLOPT_MAXREDIRS => 10,
  CURLOPT_TIMEOUT => 30,
  CURLOPT_HTTP_VERSION => CURL_HTTP_VERSION_1_1,
  CURLOPT_CUSTOMREQUEST => "PATCH",
  CURLOPT_POSTFIELDS => json_encode([
    'title' => '<string>',
    'url' => '<string>',
    'icon' => '<string>'
  ]),
  CURLOPT_HTTPHEADER => [
    "Authorization: Bearer <token>",
    "Content-Type: application/json"
  ],
]);

$response = curl_exec($curl);
$err = curl_error($curl);

curl_close($curl);

if ($err) {
  echo "cURL Error #:" . $err;
} else {
  echo $response;
}

import requests

res = requests.patch(
    "https://tawked.com/v1/chat/menus/5b1d2c3e-4f5a-4b6c-8d7e-9f0a1b2c3d4e",
    headers={"Authorization": "Bearer tk_live_xxxxxxxxxxxxxxxxxxxx", "Idempotency-Key": "client-8841-bookings-key-2"},
    json={
        "url": "https://app.yourplatform.example/tawked/bookings?key=NEW_PER_CLIENT_KEY&phone={customer_phone}"
    },
)
data = res.json()

{
  "id": "5b1d2c3e-4f5a-4b6c-8d7e-9f0a1b2c3d4e",
  "title": "الحجوزات",
  "url": "https://app.yourplatform.example/tawked/bookings?key=NEW_PER_CLIENT_KEY&phone={customer_phone}",
  "icon_url": "https://tawked.com/storage/chat-menus/5b1d2c3e-4f5a-4b6c-8d7e-9f0a1b2c3d4e.png",
  "frame": "opens",
  "created_at": "2026-10-15T09:00:00Z",
  "updated_at": "2026-11-01T08:30:00Z"
}

{
  "error": "invalid_request"
}

{
  "error": "unauthorized"
}

{
  "error": "live_key_required"
}

{
  "error": "not_found"
}

{
  "error": "idempotency_in_progress"
}

{
  "error": "too_many_requests"
}

{
  "error": "internal_error"
}

{
  "error": "chat_unavailable"
}