Turn on or off keeping a copy of each message (`keep_previews`); answers the settings. On, every message sent from then on keeps its subject, HTML and text for its 30 days, read with email.messages.preview; off, every copy is deleted at once.
curl --request PUT \
--url https://tawked.com/v1/applications/{application}/email/settings \
--header 'Authorization: Bearer <token>' \
--header 'Content-Type: application/json' \
--data '
{
"keep_previews": true
}
'const options = {
method: 'PUT',
headers: {Authorization: 'Bearer <token>', 'Content-Type': 'application/json'},
body: JSON.stringify({keep_previews: true})
};
fetch('https://tawked.com/v1/applications/{application}/email/settings', options)
.then(res => res.json())
.then(res => console.log(res))
.catch(err => console.error(err));<?php
$curl = curl_init();
curl_setopt_array($curl, [
CURLOPT_URL => "https://tawked.com/v1/applications/{application}/email/settings",
CURLOPT_RETURNTRANSFER => true,
CURLOPT_ENCODING => "",
CURLOPT_MAXREDIRS => 10,
CURLOPT_TIMEOUT => 30,
CURLOPT_HTTP_VERSION => CURL_HTTP_VERSION_1_1,
CURLOPT_CUSTOMREQUEST => "PUT",
CURLOPT_POSTFIELDS => json_encode([
'keep_previews' => true
]),
CURLOPT_HTTPHEADER => [
"Authorization: Bearer <token>",
"Content-Type: application/json"
],
]);
$response = curl_exec($curl);
$err = curl_error($curl);
curl_close($curl);
if ($err) {
echo "cURL Error #:" . $err;
} else {
echo $response;
}import requests
url = "https://tawked.com/v1/applications/{application}/email/settings"
payload = { "keep_previews": True }
headers = {
"Authorization": "Bearer <token>",
"Content-Type": "application/json"
}
response = requests.put(url, json=payload, headers=headers)
print(response.text){
"data": {}
}{
"error": "<string>",
"message": "<string>",
"fields": {},
"needs": "<string>",
"next": "<string>",
"did_you_mean": [
{}
],
"human_action": {
"reason": "connect_whatsapp",
"url": "<string>",
"say": "<string>",
"then": "<string>"
},
"approval": {
"id": "3c90c3cc-0d44-4b50-8888-8dd25736052a",
"status": "pending",
"operation": "<string>",
"expires_at": "2023-11-07T05:31:56Z"
}
}{
"error": "<string>",
"message": "<string>",
"fields": {},
"needs": "<string>",
"next": "<string>",
"did_you_mean": [
{}
],
"human_action": {
"reason": "connect_whatsapp",
"url": "<string>",
"say": "<string>",
"then": "<string>"
},
"approval": {
"id": "3c90c3cc-0d44-4b50-8888-8dd25736052a",
"status": "pending",
"operation": "<string>",
"expires_at": "2023-11-07T05:31:56Z"
}
}{
"error": "<string>",
"message": "<string>",
"fields": {},
"needs": "<string>",
"next": "<string>",
"did_you_mean": [
{}
],
"human_action": {
"reason": "connect_whatsapp",
"url": "<string>",
"say": "<string>",
"then": "<string>"
},
"approval": {
"id": "3c90c3cc-0d44-4b50-8888-8dd25736052a",
"status": "pending",
"operation": "<string>",
"expires_at": "2023-11-07T05:31:56Z"
}
}{
"error": "<string>",
"message": "<string>",
"fields": {},
"needs": "<string>",
"next": "<string>",
"did_you_mean": [
{}
],
"human_action": {
"reason": "connect_whatsapp",
"url": "<string>",
"say": "<string>",
"then": "<string>"
},
"approval": {
"id": "3c90c3cc-0d44-4b50-8888-8dd25736052a",
"status": "pending",
"operation": "<string>",
"expires_at": "2023-11-07T05:31:56Z"
}
}{
"error": "<string>",
"message": "<string>",
"fields": {},
"needs": "<string>",
"next": "<string>",
"did_you_mean": [
{}
],
"human_action": {
"reason": "connect_whatsapp",
"url": "<string>",
"say": "<string>",
"then": "<string>"
},
"approval": {
"id": "3c90c3cc-0d44-4b50-8888-8dd25736052a",
"status": "pending",
"operation": "<string>",
"expires_at": "2023-11-07T05:31:56Z"
}
}{
"error": "<string>",
"message": "<string>",
"fields": {},
"needs": "<string>",
"next": "<string>",
"did_you_mean": [
{}
],
"human_action": {
"reason": "connect_whatsapp",
"url": "<string>",
"say": "<string>",
"then": "<string>"
},
"approval": {
"id": "3c90c3cc-0d44-4b50-8888-8dd25736052a",
"status": "pending",
"operation": "<string>",
"expires_at": "2023-11-07T05:31:56Z"
}
}{
"error": "<string>",
"human_action": {
"reason": "connect_whatsapp",
"url": "<string>",
"say": "<string>",
"then": "<string>"
},
"approval": {
"id": "3c90c3cc-0d44-4b50-8888-8dd25736052a",
"status": "pending",
"operation": "<string>",
"expires_at": "2023-11-07T05:31:56Z"
},
"message": "<string>",
"fields": {},
"needs": "<string>",
"next": "<string>",
"did_you_mean": [
{}
]
}{
"error": "<string>",
"message": "<string>",
"fields": {},
"needs": "<string>",
"next": "<string>",
"did_you_mean": [
{}
],
"human_action": {
"reason": "connect_whatsapp",
"url": "<string>",
"say": "<string>",
"then": "<string>"
},
"approval": {
"id": "3c90c3cc-0d44-4b50-8888-8dd25736052a",
"status": "pending",
"operation": "<string>",
"expires_at": "2023-11-07T05:31:56Z"
}
}email
email.settings.update
Body {"keep_previews": true|false}. Turning it off deletes every kept copy of the application’s messages within minutes; the database’s backups keep a deleted copy for up to their own retention (30 days, and 30 more for an older backup version). Needs the senders’ permission (403 otherwise).
PUT
/
v1
/
applications
/
{application}
/
email
/
settings
Turn on or off keeping a copy of each message (`keep_previews`); answers the settings. On, every message sent from then on keeps its subject, HTML and text for its 30 days, read with email.messages.preview; off, every copy is deleted at once.
curl --request PUT \
--url https://tawked.com/v1/applications/{application}/email/settings \
--header 'Authorization: Bearer <token>' \
--header 'Content-Type: application/json' \
--data '
{
"keep_previews": true
}
'const options = {
method: 'PUT',
headers: {Authorization: 'Bearer <token>', 'Content-Type': 'application/json'},
body: JSON.stringify({keep_previews: true})
};
fetch('https://tawked.com/v1/applications/{application}/email/settings', options)
.then(res => res.json())
.then(res => console.log(res))
.catch(err => console.error(err));<?php
$curl = curl_init();
curl_setopt_array($curl, [
CURLOPT_URL => "https://tawked.com/v1/applications/{application}/email/settings",
CURLOPT_RETURNTRANSFER => true,
CURLOPT_ENCODING => "",
CURLOPT_MAXREDIRS => 10,
CURLOPT_TIMEOUT => 30,
CURLOPT_HTTP_VERSION => CURL_HTTP_VERSION_1_1,
CURLOPT_CUSTOMREQUEST => "PUT",
CURLOPT_POSTFIELDS => json_encode([
'keep_previews' => true
]),
CURLOPT_HTTPHEADER => [
"Authorization: Bearer <token>",
"Content-Type: application/json"
],
]);
$response = curl_exec($curl);
$err = curl_error($curl);
curl_close($curl);
if ($err) {
echo "cURL Error #:" . $err;
} else {
echo $response;
}import requests
url = "https://tawked.com/v1/applications/{application}/email/settings"
payload = { "keep_previews": True }
headers = {
"Authorization": "Bearer <token>",
"Content-Type": "application/json"
}
response = requests.put(url, json=payload, headers=headers)
print(response.text){
"data": {}
}{
"error": "<string>",
"message": "<string>",
"fields": {},
"needs": "<string>",
"next": "<string>",
"did_you_mean": [
{}
],
"human_action": {
"reason": "connect_whatsapp",
"url": "<string>",
"say": "<string>",
"then": "<string>"
},
"approval": {
"id": "3c90c3cc-0d44-4b50-8888-8dd25736052a",
"status": "pending",
"operation": "<string>",
"expires_at": "2023-11-07T05:31:56Z"
}
}{
"error": "<string>",
"message": "<string>",
"fields": {},
"needs": "<string>",
"next": "<string>",
"did_you_mean": [
{}
],
"human_action": {
"reason": "connect_whatsapp",
"url": "<string>",
"say": "<string>",
"then": "<string>"
},
"approval": {
"id": "3c90c3cc-0d44-4b50-8888-8dd25736052a",
"status": "pending",
"operation": "<string>",
"expires_at": "2023-11-07T05:31:56Z"
}
}{
"error": "<string>",
"message": "<string>",
"fields": {},
"needs": "<string>",
"next": "<string>",
"did_you_mean": [
{}
],
"human_action": {
"reason": "connect_whatsapp",
"url": "<string>",
"say": "<string>",
"then": "<string>"
},
"approval": {
"id": "3c90c3cc-0d44-4b50-8888-8dd25736052a",
"status": "pending",
"operation": "<string>",
"expires_at": "2023-11-07T05:31:56Z"
}
}{
"error": "<string>",
"message": "<string>",
"fields": {},
"needs": "<string>",
"next": "<string>",
"did_you_mean": [
{}
],
"human_action": {
"reason": "connect_whatsapp",
"url": "<string>",
"say": "<string>",
"then": "<string>"
},
"approval": {
"id": "3c90c3cc-0d44-4b50-8888-8dd25736052a",
"status": "pending",
"operation": "<string>",
"expires_at": "2023-11-07T05:31:56Z"
}
}{
"error": "<string>",
"message": "<string>",
"fields": {},
"needs": "<string>",
"next": "<string>",
"did_you_mean": [
{}
],
"human_action": {
"reason": "connect_whatsapp",
"url": "<string>",
"say": "<string>",
"then": "<string>"
},
"approval": {
"id": "3c90c3cc-0d44-4b50-8888-8dd25736052a",
"status": "pending",
"operation": "<string>",
"expires_at": "2023-11-07T05:31:56Z"
}
}{
"error": "<string>",
"message": "<string>",
"fields": {},
"needs": "<string>",
"next": "<string>",
"did_you_mean": [
{}
],
"human_action": {
"reason": "connect_whatsapp",
"url": "<string>",
"say": "<string>",
"then": "<string>"
},
"approval": {
"id": "3c90c3cc-0d44-4b50-8888-8dd25736052a",
"status": "pending",
"operation": "<string>",
"expires_at": "2023-11-07T05:31:56Z"
}
}{
"error": "<string>",
"human_action": {
"reason": "connect_whatsapp",
"url": "<string>",
"say": "<string>",
"then": "<string>"
},
"approval": {
"id": "3c90c3cc-0d44-4b50-8888-8dd25736052a",
"status": "pending",
"operation": "<string>",
"expires_at": "2023-11-07T05:31:56Z"
},
"message": "<string>",
"fields": {},
"needs": "<string>",
"next": "<string>",
"did_you_mean": [
{}
]
}{
"error": "<string>",
"message": "<string>",
"fields": {},
"needs": "<string>",
"next": "<string>",
"did_you_mean": [
{}
],
"human_action": {
"reason": "connect_whatsapp",
"url": "<string>",
"say": "<string>",
"then": "<string>"
},
"approval": {
"id": "3c90c3cc-0d44-4b50-8888-8dd25736052a",
"status": "pending",
"operation": "<string>",
"expires_at": "2023-11-07T05:31:56Z"
}
}Authorizations
An account token from Settings › Account API in the Tawked console: Authorization: Bearer tk_acct_…
Headers
One per intended change (1 to 128 printable ASCII characters): a retry with the same key and the same request answers the stored 2xx with Idempotent-Replayed: true, for 24 hours. A 428 approval_required is never stored: send the approved request again with the same key or none. An answer that carried a secret shown once is never kept: its replay answers 409 idempotency_secret_not_replayable with the id of what it made.
Required string length:
1 - 128The id of an approval its person approved (approvals.show answers approved): the same request then runs, once.
Path Parameters
An application's id (a UUID); list them with applications.applications.list.
Pattern:
^(?:[\da-fA-F]{8}-[\da-fA-F]{4}-[\da-fA-F]{4}-[\da-fA-F]{4}-[\da-fA-F]{12})$Body
application/json
Response
Done.